top of page

Shipping Policy

Thank you for choosing Atelie14! We are committed to ensuring a seamless and secure shipping experience for your art acquisitions. Please familiarize yourself with our Shipping Policy to understand our shipping procedures.

 

Shipping Regions

 

We presently provide shipping everywhere around the globe. Please note that depending on your region, the carrier, delivery time and shipping price may vary.

 

Shipping Timeframes

Processing Time: Upon order placement and payment confirmation, we need 2 business days to process your order before dispatch.

 

Estimated Shipping Time: Following processing, the estimated shipping time is provided by the chosen shipping company. It's important to note that shipping times may vary based on your location.

 

Shipping Methods and Costs

 

Domestic deliveries (in Bulgaria) are carried out by Econt and Speedy.

The delivery price is entirely determined by the respective carrier.

Atelie14 DOES NOT charge its clients with additional delivery fees.

 

Order Tracking

 

Upon shipping, a shipping confirmation email will be sent to you, containing a tracking number. You can use this tracking number to monitor the status of your shipment.

Should anything be unclear, please email us at info.atelie14@gmail.com

 

Packaging

 

We take utmost care in packaging your artwork to ensure its safe transit. All artworks are securely packaged and shielded to prevent damage during shipping.

 

Customs and Import Taxes

 

For international orders, please be aware that customs duties, taxes, and fees might apply. These charges are the recipient's responsibility and are not incorporated into the product or shipping cost.

 

Delivery Issues

 

Should you encounter any challenges with the delivery of your artwork, please promptly contact our customer support at info.atelie14@gmail.com and we will assist you in resolving the matter.

 

Contact Us

 

If you have any questions, concerns, or require assistance concerning our Shipping Policy, please feel free to reach out to us at info.atelie14@gmail.com.

 

By making a purchase on Atelie14, you acknowledge that you have read and understood our Shipping Policy and agree to its terms.

 

Last updated: 10.08.2023

bottom of page